Terms and Conditions
Your Data.
EJ PARTS & ACCESSORIES LTD is an independent retailer, and we use your data only to arrange delivery and produce a receipt. Your data may be passed on to a third party should it be required to provide delivery details to a courier (in the event of non-local delivery) or requested by the manufacturer in accordance with their warranty conditions.
Delivery Timescales.
EJ PARTS & ACCESSORIES LTD will deliver all purchased goods within a reasonable timeframe, or on the date specified at time of order. If required EJ PARTS & ACCESSORIES LTD will contact customers after a sale has been made to confirm the delivery details.
Click and Collect
Click & Collect is available on selected products from our main store. EJ PARTS & ACCESSORIES LTD will email you when your order is ready for collection. EJ PARTS & ACCESSORIES LTD will hold your order for 7 days, or an amount of time agreed upon contacting you.
When collecting your order from our main store you must bring a form of identification with you; the payment card used for the order or a current photographic driver’s license or passport. Without a form of ID, we are unable to release your order.
Information about us
bacmarket.com (this site) is operated by EJ PARTS & ACCESSORIES LTD. EJ PARTS & ACCESSORIES LTD is registered in the U.K. (company number 08662356) and we trade from EJ PARTS & ACCESSORIES LTD, Unit 8 Lockheed Court, Amy Johnson Way, Blackpool, Lancashire, FY4 2RN.
Service availability
This site is only intended for use by, and orders will only be accepted from, residents of the United Kingdom of Great Britain and Northern Ireland. We cannot commit that product(s) supplied are suitable for use in any other regions.
Placement and processing of orders
If you wish to buy product(s) through this site then you should follow the procedure specified in this site.
After placing an order, and once payment has been authorised, you will receive a sales confirmation via email acknowledging that your order has been received by EJ PARTS & ACCESSORIES LTD.
Acceptance of your order will be made which confirms that the product(s) you have ordered are available for delivery.
The contract between you and EJ PARTS & ACCESSORIES LTD will only be formed when a sale confirmation is sent to you and payment has been received.
EJ PARTS & ACCESSORIES LTD will confirm that your chosen product will be delivered on certain date and request that this is acceptable.
Cancellation
If you wish to cancel your order, we must be contacted by phone before the item has been dispatched, otherwise return of the item is to be arranged by the buyer and the refund shall be processed upon our receipt of the item. Please note that any delivery charge is nonrefundable.
Consumer Rights
If you are ordering product(s) as a consumer you may cancel the contract at any time within 28 days.
To cancel a Contract, you must inform EJ PARTS & ACCESSORIES LTD. You will then be contacted to agree a method for returning the product(s). Product(s) must be returned in the same condition in which you received them. If you return product(s) in person or send them they will be at your risk until they are received by us. You have a legal obligation to take reasonable care of the product(s) while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. We may also charge you a reasonable sum as reimbursement for any missing items such as leads or remote controls.
If you need to return product(s) because you are a consumer and have cancelled the contract within the fourteen working day cooling-off period, you will be responsible for the cost of returning product(s) to us or, where applicable, of us collecting them from you.
Upon receipt of the product, we will refund the price of the product(s) in full, including any initial delivery charges, less the cost(s) we incur in collecting the product, and replacing any missing item(s) or accessories. We will process the refund due to you as soon as possible and, in any case, within thirty days of the day we take receipt of the product(s).
If you are returning product(s) that are faulty, you will not be responsible for any collection costs. You will need to contact EJ PARTS & ACCESSORIES LTD, and we will initially look at resolving the issue. If this is not an issue that we can resolve, and the product is less than 28 days old, then the product can be returned, at our cost, and you will receive a full refund. However, if any accessories are missing, the cost of these will be deducted from your refund.
Details of this statutory right, and an explanation of how to exercise it, are also provided in the sale confirmation. This provision does not affect your statutory rights.
Price
The price of any product(s) will be as quoted on this site, except in cases of obvious error. These prices include VAT but exclude delivery costs and any other additional services you may decide to opt for, additional services are available on request by phone to be arranged prior to delivery; the estimates for these services can be provided over the phone. Additional services are not available on orders that are collected or supplied under the “non-local- delivery” option.
Prices are liable to change at any time, but changes will not affect orders that are the subject of a sale confirmation.
This site contains a large number of product(s) and it is always possible that, despite our best efforts, some of the product(s) listed may be incorrectly priced. Prices will normally be verified as part of the dispatch procedures so that, where the correct price is less than the stated price, you will be charged the lower amount. If the correct price is higher than the stated price, you will be contacted for instructions before dispatching the product(s) and you may then cancel your order if you wish. If you do not cancel your order the product(s) will be supplied at the higher price. We are under no obligation to provide product(s) to you at the incorrect (lower) price, even after we have sent you a sale confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mispricing.
Payment
All payments must be in UK Pounds Sterling.
Governing Law
These terms are governed by the laws of England and Wales and any dispute or claim arising in connection with these terms or the contract between us shall be dealt with by the courts of England and Wales. All legal disputes related to card processing are handled under UK law.